Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2020

The ground is shifting for IT infrastructure and operations (I&O). The adoption of fast-moving technologies and methodologies — from cloud, edge computing and the Internet of Things (IoT) to DevOps and AIOps — are cutting across the functional roles of typical I&O teams, challenging their skills and demanding a new kind of dexterity. The traditional data center may be waning, but IT infrastructure and operations — increasingly digital and distributed — aren’t going away.