New to ITIL, ITSM, and Lean? Don’t Make the Same Mistakes We Did!
One thing that we are 100% sure of is that there is a not a prescriptive approach to implementing ITIL. In fact, the first lesson is...never “implement ITIL.” Each organisation is unique and must consider its individual pain points before getting started. Join George Spalding from Pink Elephant for a live discussion that includes a pragmatic approach to ITIL, ITSM, and Lean.