loader gif

Google shut out Baltimore officials using Gmail after ransomware attack

Google shut out Baltimore officials using Gmail after ransomware attack (Incident Response, Learnings)

The Baltimore city government is recovering from a devastating ransomware attack that has locked up its systems, but officials in the city faced a new problem today. As first reported by The Baltimore Sun, Google blocked city departments from using Gmail accounts created as a workaround. According to the Sun, which cited the mayor’s office, Google’s systems deemed the city officials to be part of an organization, and shut down the temporary accounts. Emails to the city health department, city council aides, and the mayor’s office bounced on Thursday, according to the report from the Sun. “We have restored access to the Gmail accounts for the Baltimore city officials,” the spokesperson said. “Our automated security systems disabled the accounts due to the bulk creation of multiple consumer Gmail accounts from the same network.” Update, 5:43 PM ET: Includes statement from Google spokesperson.

loader gif