loader gif

It woz ransomware wot did it: ConnectWise spills beans on cause for day-long outage

It woz ransomware wot did it: ConnectWise spills beans on cause for day-long outage (Breaches and Incidents)

A customer email from biz automation outfit ConnectWise has revealed that a ransomware attack was to blame for an outage which crashed its systems for a whole day earlier this month. Closer examination revealed several servers were inaccessible so they were taken offline and access to the whole cluster restricted to a few customers. The cloud team built and deployed new AWS clusters with known good backup restorations. All partner access was restored by 3:16 pm BST. If Carlsberg did cloud outages, they'd probably look like ConnectWise's READ MORE In order to reduce the possibility of a repeat attack, ConnectWise has added an extra layer of authentication for all users and shored up security between the SQL clusters and the rest of the environment.

loader gif