Eyewear giant Specsavers suffered a data breach compromising Bundaberg clients’ medical details after a password-protected computer server went missing.
On June 03, 2019, Specsavers became aware that a shipping container containing the business' belongings including a computer server has been stolen between May 25 and 26, 2019.
“During the fit-out works, a range of building materials and IT equipment, including a password-protected computer server, went missing from an onsite storage facility,” Specsavers said.
What information was compromised?
The stolen computer server contained the personal information of clients including names, dates of birth, addresses, phone numbers, email addresses, clinical records of optometry tests, and Medicare details. However, no financial information or credit card details were involved in the incident.
Specsavers confirmed that there has been no evidence that the information on the server has been accessed.
“We are committed to the privacy and security of our customers' personal data and we are doing everything we can to ensure that this cannot happen again in the future,” Specsavers said in a statement to ABC.