The much-awaited action plan from the Australian government to crack down on phone scams—exposing personal and financial information to the hackers—is here.
A background into the story
The release of the action plan is part of the Scam Technology Project, which kicked off in December last year.
The new three-point action plan
Australian Communications and Media Authority (ACMA) has released a new action plan report to fight rising phone scams in the territory.
Minister for Communications and Cyber Safety Paul Fletcher has cleared these actions officially put forward by the ACMA.
The plan was developed as a result of industry and government coming together to share information following the review of international best practices and actions, as per Fiona Cameron, Chair of the Scam Project.
"It is very pleasing to see our project has spurred on significant scam reduction activities across the sector. In one case a telco provider blocked nearly 3 million scam calls in one month," she said. "Scammers are agile and relentless, there is no silver bullet that will put a stop to all their activities, however a quick adoption of the Combating Scams Action Plan will ensure the sector remains vigilant."
The ACMA believes the use of technology—such as real-time call analytics—combined with call blocking can also significantly minimize carriage of illegitimate international traffic.
"Effective scam reduction at an industry-wide level can only be achieved through industry and regulators working together to develop improved processes and infrastructure that support appropriate sharing of scam data and referral for regulatory or law enforcement action," the ACMA wrote.
The deadline given to the AMCA to ensure that all telcos meet the industry standard is given as April 2020.