Recently, scammers impersonating representatives from Amazon were reported calling up Amazon users and offering them a variety of services including free delivery, but only when users follow their commands. Many users took the bait, only to realize later that it was a scam.
How does the scam work?
As per media reports, a caller claiming to represent Amazon Prime, Amazon’s paid subscription service, would offer the users in Malvern access to services such as free two-day delivery.
It is when the fraudster seizes the opportunity to steal their banking details, or even deflect the victim’s attention elsewhere while money is being deducted from their account.
“We take phishing and spoofing attempts on our customers seriously...we will never call a customer for payment outside of our website,” said a spokesperson for Amazon.
The spokesperson further said that if a customer has concerns or receives a suspicious call, they have the easy option to check the Amazon.co.uk help pages for the right action. “Customers should never provide personal or financial information to unsolicited callers, or ask them to take any actions on their Amazon account," he added.
How grim is the situation?
The scam has been reported across the country.
A detective inspector from the West Mercia Police economic crime unit, said she and her team is encouraging all reports of such calls to be passed onto actionfraud.police.uk.
Computer users need to evaluate their online safety. Up-to-date security software and using secure passwords is a must. To prevent yourself from falling to these traps, visit actionfraud.police.uk to know what to do and when, advises the detective.