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Reported losses from NBN scams increase by nearly 300% in 2019: ACCC

Reported losses from NBN scams increase by nearly 300% in 2019: ACCC (Trends, Reports, Analysis)

Australian consumers reported over AU$110,000 in monthly losses from NBN scams in the January-May 2019 period, according to the Australian Competition and Consumer Commission (ACCC). Despite being only halfway through the year, the amount of reported losses for NBN scams in 2019 has already exceeded the total of last year's losses, which was around AU$462,000. The most common types of NBN scams, the ACCC said, include scammers pretending to be the NBN attempting to sell NBN services or test the speed of their connection and asking them to provide personal details such as their name, address, date of birth, and Medicare number or payment; scammers pretending to be NBN Co or an internet provider and claiming there is a connection problem that requires remote access to fix, allowing them to install malware or steal valuable personal information; and scammers calling during a blackout offering consumers the ability to stay connected during a blackout for an extra fee.

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