Delaware Guidance Services (DGS), a charitable organization which offers mental health services for children and youth, has issued letters to around 50,000 parents and guardians notifying them of a ransomware incident.
DGS was hit by the attack back on December 25, 2018. Patient records containing personal information were locked as a result of the encryption performed by the ransomware.
Reason for paying ransom not listed
DGS did not disclose why it chose to pay the ransom nor offer more information on the nature of the attack. The letter merely acknowledged the security incident and mentions details on a surface level. Only further investigation can reveal the cause of the attack in depth.
Finally, the organization has advised all its members to review their financial and credit reports for any suspicious activity and has also put out a helpline to report these activities.