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Dominion National suffers data breach compromising members’ personal information

Dominion National suffers data breach compromising members’ personal information
  • The compromised servers included enrollment data and demographic details for current and former members as well as for individuals who affiliated to the dental and vision benefits.
  • The servers also contained personal information pertaining to plan producers and participating healthcare providers.

Dominion National, an insurer and administrator of dental and vision benefits disclosed that it suffered a data breach impacting the personal information of some of its former and current members.

What happened?

Dominion National was notified about a security incident through an internal alert. Following this, it immediately retained a leading cybersecurity firm and launched an investigation. On April 24, 2019, DN determined that an unauthorized party gained access to some of its computer servers since August 25, 2010.

What was compromised?

The compromised servers included enrollment data and demographic details for current and former members as well as for individuals who affiliated to the dental and vision benefits.

  • The servers also contained personal information pertaining to plan producers and participating healthcare providers.
  • The compromised data includes names, addresses, dates of birth, email addresses, Social Security numbers, taxpayer identification numbers, bank account and routing numbers, member ID numbers, group numbers, and subscriber numbers.

What was the immediate action taken?

  • Upon discovery, the Dominion National responded quickly by cleaning the affected servers.
  • It has implemented enhanced monitoring and alerting software to avoid such incidents from happening in the future.
  • It has notified the FBI and the potentially impacted individuals about the incident.
  • Further, it is providing 2-year free credit monitoring and fraud protection services for all potentially impacted individuals.

“We have no evidence that any information was in fact accessed, acquired, or misused.

Out of an abundance of caution, we are offering a two-year membership to ID Experts® MyIDCare™, which includes credit monitoring and fraud protection services, for any potentially affected individual,” Dominion National said in a security notice.

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